HSBC has launched a cloud based digital initiative under which every transaction undertaken by a bank branch will be initiated and authorised by customers themselves without ink signature and paer work. .
The service can range from savings accounts opening to availing various loans and more, without visiting a branch or help from the bank employees, bank said in a statement.
HSBC LiveSign powered by Adobe is a cloud-based service that replaces the paper and ink signature process with a fully automated electronic signature workflow made available for HSBC’s corporate clients.
With HSBC LiveSign customers can easily sign documents anywhere, anytime, and on any device within minutes.
Stuart Rogers, Head of Wholesale Banking, HSBC Sri Lanka and Maldives said, “HSBC LiveSign is a quick and simple process that replaces one of the most cumbersome tasks involved with doing transactions, especially for corporate customers.
All you need is a smart phone with a browser. The point of technology and digital innovation is to simplify our customers’ journey making it easier, better and faster to bank with HSBC.
It also makes a much safer alternative to the traditional physical signing process considering these pandemic times which has disrupted and changed the way of life and doing business as we used to know.”, he said.
With HSBC LiveSign, there is no paper involvement as the signing can be completed without printing or faxing.
There is also no added stress of installing software or applications, logins or scanning. Once the signing process is complete, HSBC LiveSign provides the customer with an e-copy of the signed document as well as an audit trail of the signing events, for their records.
The process of signing and returning is reliable and secure with both HSBC Live sign and Adobe sign safeguarding identity management, data confidentiality and document integrity.